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Is writing that AI likes to cite also writing that helps people decide to buy?

To show up in AI search, do you have to write one version for people and another for AI? It's a fair worry. Put Google's official guidance, a study on generative search and product page usability research side by side, and the answer turns out simpler than you'd think. Today we'll pick one line from your product page and read it through both sets of eyes.

The official answer says you don't need separate copy for AI

Let's start with Google. Its Search Central guide to AI features says there are no additional requirements and no special optimization needed to appear in AI Overviews or AI Mode. Keep following the fundamentals of search, as you already do.

What those fundamentals look like is spelled out as questions in the guidance on "people-first content". After reading this, will someone feel they've learned enough to reach their goal? Does it cover the topic fully, without leaving gaps? Is it a page someone would want to bookmark or send to a friend? The same document also says that, among all the aspects it looks at, trust matters most.

Bring that over to a product page and it comes down to one question. Can a shopper look at this page alone and decide "this will work for me" or "this isn't for me"? That's a question we were always asking on behalf of people.

What worked in the research, and what shoppers were looking for

Here's one study from the AI side. A GEO paper presented at KDD in 2024 tested how visible web pages were in the answers of generative search engines. Among the ways of rewriting content, citing sources, adding quotations and adding statistics had the biggest effect, raising visibility by roughly 30 to 40% over the baseline. Stuffing in keywords, on the other hand, did very little.

Now the shopper side. Baymard Institute, which has studied product page usability for years, points out that online there's no sales associate to ask, so the product description is sometimes all a shopper has. In its testing of beauty products, 50% of participants needed ingredient information, and when it was missing they were quick to rule the product out. Baymard also recorded cases where a page listed bare numbers without saying which dimension they referred to, leaving people to guess.

The two studies side by side

AI answers (GEO study, 2024) Content that showed up more Content that cites sources Content with statistics Keyword stuffing barely moved Sentences with evidence got used more.
Buying decisions (Baymard research) What shoppers looked for Details needed to decide, like ingredients Numbers that say what they measure Short, vague copy sent them away Sentences that gave a reason to decide stuck.
The two studies asked different questions. Yet their results point the same way: toward information you can check, rather than decorative words.

Reading one sentence twice

This is easier to see with a real sentence than in the abstract. Here's the kind of line you often find at the top of a product page.

Same backpack, two descriptions Example

Before Mostly decoration "A light, comfortable everyday backpack crafted from premium materials" Nothing for AI or shoppers to take away.
After Words you can check "Weighs 0.9kg and fits up to a 15-inch laptop. The water-resistant outer fabric handles light rain on your commute" Each line answers a question directly.
The rewritten line answers both "recommend a light laptop backpack" and the shopper's private question, "will my 15-inch laptop fit?" The product in this example is made up.

You can even follow a set order when rewriting. Remove the decorative words, add numbers, say who it suits and under what conditions, then explain how you got those numbers.

From decorative words to words you can check

  1. 01Remove decorationpremium, perfect, best-in-classWhat's leftWhatever remains is the real content
  2. 02Add numberskilograms, size, capacity, duratione.g."0.9kg" instead of "light"
  3. 03Add conditionsfor whom, in what situatione.g."up to a 15-inch laptop", "light rain"
  4. 04Show your evidencehow the number was confirmede.g.testing lab, certification, how you measured
Step 04 is where trust comes from. It's where the thing Google's guidance calls most important lives, and where citing sources, which worked so well in the GEO study, fits too.

Open a tab and give it three minutes right now. Copy the first sentence from the product page you most want to sell, paste it into a notepad and delete every adjective. Then look at what a shopper could decide from the words that are left.

One more thing. Pointing the same way isn't a guarantee. Even if you write sentences that serve people well, whether an AI cites your page is up to each AI. AI may also miss text inside images or content that loads later, things a person would see. A good sentence needs to be on the page as actual text to reach both sides.

A 3-minute check you can do today

Open the product page for your best-known product.

  1. 1 min · RemoveRead it without adjectivesIn the sentences at the top of the page, delete words like "premium", "comfortable" and "perfect". If nothing useful is left, that sentence is first in line to rewrite.
  2. 1 min · AskHold up one shopper questionWrite down the question shoppers ask most often, then look for the answer in the page's text. If it only appears inside an image, make a note of it.
  3. 1 min · CheckFind the evidence for a numberPick one number on the page and see whether it says how that number was confirmed. If it doesn't, that's a spot for one more line.

Where doing this by hand gets stuck

One sentence takes three minutes. But with dozens of products, different shopper questions on every page, and the question of how your rewritten sentences actually read to people and to several AIs, you end up repeating the same work over and over.

AIOudit takes that part off your hands. Paste a page URL and it looks at how shoppers and AI read that page in one pass, then lays out what to fix first.

AIOudit can't see your price competitiveness, stock, ads, seasonality or brand reputation. And which page an AI cites is ultimately up to each AI.

See how shoppers and AI read your page. Run it through AIOudit.

Sources

  1. Google Search Central · AI features and your website (no additional requirements or special optimization for AI Overviews and AI Mode, updated 2025-12-10)
  2. Google Search Central · Creating helpful, reliable, people-first content (self-assessment questions, trust matters most, updated 2026-10-05)
  3. Aggarwal, P. et al. (2024). GEO: Generative Engine Optimization. KDD '24 (adding sources, quotations and statistics improved visibility by 30 to 40%; keyword stuffing had little effect)
  4. Baymard Institute · 10% of E-Commerce Sites Have Product Descriptions That Are Insufficient for Users' Needs (2021-03-09)